Terms and Conditions:

Trading company:

PONATURE s.r.o.

with its registered office at U Hrůbků 251/119, Ostrava 709 00

identification number: 24851779

registered under file. No. C 65685 kept at the Regional Court in Ostrava

for the sale of goods through an online store located at the Internet address www.shopkilpi.cz

Our e-shop is registered with the Office for Personal Data Protection.

1. INTRODUCTORY PROVISIONS

1.1. These business conditions ("business conditions") of the business company PONATURE sro, with its registered office at U Hrůbků 251/119, Ostrava 709 00, identification number: 24851779, entered in the Commercial Register kept at the Municipal Court in Prague, Section C, Insert 201631 ( “Seller”), in accordnce with the provisions of Section 1751 (1) of Act No. 89/2012 Coll., the Civil Code (“Civil Code”), regulate mutual rights and obligations of the contracting parties arising in connection or on the basis of a purchase contract (“Purchase Agreement”) concluded between the Seller and another natural person (Buyer”) through the seller's online store. The internet shop is operated by the seller on a website located at the internet address www.shopkilpi.cz ("website"), through the interface of the website ("web interface of the shop").

1.2. The business conditions do not apply to cases where the person who intends to purchase goods from the seller is a legal entity or a person who acts when ordering goods in the course of their business or in the course of their independent profession.

1.3. Provisions deviating from the business conditions can be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.

1.4. The provisions of the business conditions are an integral part of the purchase contract. The purchase contract and business conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.

1.5. The wording of the terms and conditions may be changed or supplemented by the seller. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.

2. USER ACCOUNT

2.1. Based on the buyer's registration made on the website, the buyer can access its user interface. From its user interface, the buyer can order goods ("user account"). If the web interface of the store allows it, the buyer can also order goods without registration directly from the web interface of the store.

2.2. When registering on the website and when ordering goods, the buyer is obliged to state all data correctly and truthfully. The buyer is obliged to update the data specified in the user account in the event of any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.

2.3. Access to the user account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.

2.4. The buyer is not entitled to allow the use of the user account to third parties.

2.5. The seller may cancel the user account, especially if the buyer does not use his user account for more than 1 year, or if the buyer violates its obligations under the purchase agreement (including business conditions).

2.6. The buyer acknowledges that the user account may not be available around the clock, especially with regard to the necessary maintenance of hardware and software equipment of the seller, or. necessary maintenance of third party hardware and software.

3. CONCLUSION OF THE PURCHASE AGREEMENT

3.1. All presentation of goods placed in the web interface of the store is of an informative nature and the seller is not obliged to enter into a purchase agreement regarding these goods. The provisions of § 1732 para. 2 of the Civil Code shall not apply.

3.2. The web interface of the store contains information about the goods, including the prices of individual goods and the cost of returning the goods, if the goods cannot, by their nature, be returned by regular mail. The prices of goods are listed including value added tax and all related fees. The prices of goods remain valid as long as they are displayed in the web interface of the store and are displayed after rounding to whole numbers. This provision does not limit the seller's ability to enter into a purchase agreement under individually agreed conditions.

3.3. The web interface of the store also contains information on the costs associated with the packaging and delivery of goods. The information on costs associated with the packaging and delivery of goods listed in the web interface of the store is valid only in cases where the goods are delivered within the territory of the Czech Republic and Slovakia.

3.4. To order goods, the buyer fills in the order form in the web interface of the store. The order form contains in particular information about:

3.4.1. the ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the web interface of the store),

3.4.2. the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods

3.4.3. information on the costs associated with the delivery of goods (referred to as "order").

3.5. Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer has entered in the order, even with regard to the buyer's ability to detect and correct errors made when entering data into the order. The buyer sends the order to the seller by clicking on the "Confirm order" button. The data listed in the order they are deemed correct by the seller. Immediately after receiving the order, the Seller will confirm this receipt to the Buyer by e-mail to the Buyer's e-mail address specified in the user account or in the order ("Buyer's e-mail address").

3.6. The seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs) to ask the buyer for additional confirmation of the order.

3.7. The contractual relationship between the seller and the buyer arises from the delivery of the acceptance of the order (acceptance), which is sent by the seller to the buyer by e-mail to the buyer's e-mail address.

3.8. The buyer agrees to the use of means of distance communication when concluding the purchase contract. The costs incurred by the buyer in the use of means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) shall be borne by the buyer himself, and these costs do not differ from the basic rate.

4. PRICE OF GOODS AND PAYMENT TERMS

4.1. The price of the goods and any costs associated with the delivery of goods under the purchase agreement, the buyer may pay the seller in the following ways:

  • in cash on delivery at the place specified by the buyer in the order;
  • cashless transfer to the seller's account No. 8159972/0800, kept at Česká spořitelna a.s. (hereinafter referred to as the "Seller's Account");
  • cashless via the GPWebPay payment system;

4.2. Along with the purchase price, the buyer is obliged to pay the seller the costs associated with packaging and delivery of goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of goods.

4.3. The seller does not require a deposit or other similar payment from the buyer. This does not affect the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.

4.4. In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 5 calendar days of concluding the purchase contract.

4.5. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account.

4.6. The seller is entitled, especially in the event that the buyer does not provide additional confirmation of the order (Article 3.6), to demand payment of the full purchase price before sending the goods to the buyer. The provisions of § 2119 par. 1 of the Civil Code shall not apply.

4.7. Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.

4.8. If this is customary in business relations or if so stipulated by generally binding legal regulations, the seller shall issue a tax document - an invoice - to the buyer regarding payments made on the basis of the purchase contract. The seller is a payer of value added tax. Tax document - the seller issues an invoice to the buyer and sends it to the buyer together with the goods.

5. WITHDRAWAL FROM THE PURCHASE AGREEMENT

5.1. The buyer acknowledges that according to the provisions of § 1837 of the Civil Code, it is not possible to withdraw from the purchase contract for the supply of goods, which was modified according to the wishes of the buyer or for him, from the purchase contract for the delivery of goods in closed packaging and for hygienic reasons it cannot be returned.

5.2. If it is not a case referred to in Article 5.1 of the Terms and Conditions or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract in accordance with § 1829 paragraph 1 of the Civil Code within fourteen (14 ) days from the receipt of the goods, and in the event that the subject of the purchase contract is several types of goods or delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. Withdrawal from the purchase contract can be sent by the buyer to the address of the seller's office or to the seller's e-mail address eshop@kilpi.cz.

5.3. In the event of withdrawal from the purchase contract pursuant to Article 5.2 of the Terms and Conditions, the purchase contract is canceled from the beginning. The goods must be returned to the seller within fourteen (14) days of withdrawal from the contract to the seller. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with the return of goods to the seller, even if the goods can not be returned due to its nature by regular mail.

5.4. In the event of withdrawal from the contract pursuant to Article 5.2 of the Terms and Conditions, the seller will return the funds received from the buyer within fourteen (14) days of withdrawal from the purchase contract by the buyer, in the same way as he received funds from the consumer. The money will be refunded in another way only if the consumer agrees and if he does not incur additional costs.

If the buyer withdraws from the purchase contract, the seller is not obliged to return the funds received to the buyer before the buyer returns the goods or proves that he sent the goods to the seller.

5.5. The seller is entitled to unilaterally set off the right to compensation for damage caused to the goods against the buyer's right to a refund of the purchase price.

5.6. In cases where the buyer has the right to withdraw from the purchase contract in accordance with the provisions of § 1829 paragraph 1 of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time, until the goods are taken over by the buyer. In such a case, the seller will return the purchase price to the buyer without undue delay, non-cash to the account designated by the buyer.

5.7. If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the untying condition that if the buyer withdraws from the purchase contract, the gift contract for such a gift ceases to be effective and the buyer is obliged to return provided gift, or pay for it additionally.

5.8. In case of withdrawal from the purchase contract,

RETURN OR EXCHANGE OF GOODS FOR ANOTHER SIZE, the buyer is obliged to send by registered mail to the address SKLAD KILPI - Skladon, Průmyslová 377, 742 51 Mošnov, and attach a copy of the document and bank account number to the goods. for the return of the amount for the returned goods, unless the purchase price of the goods is to be returned in another way. The seller will return the money for the returned goods to the consumer no later than 14 days after the withdrawal from the contract, in the same way as he received the money from the consumer. The money will be refunded in another way only if the consumer agrees and if he does not incur additional costs.

It is necessary to create a new order for a new size or new goods, which will be sent to the buyer again.

6. TRANSPORTATION AND DELIVERY OF GOODS

6.1. In the event that the mode of transport is contracted on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.

6.2. If, according to the purchase contract, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery.

6.3. In the event that for reasons on the part of the buyer it is necessary to deliver the goods repeatedly or in another way than specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of goods, respectively. costs associated with another method of delivery.

6.4. Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects immediately notify the carrier. In the case of finding a violation of the packaging indicating unauthorized entry into the shipment, the buyer does not have to take over the shipment from the carrier.

6.5. Other rights and obligations of the parties in the transport of goods may be governed by the special delivery conditions of the seller, if issued by the seller.

7. RIGHTS FROM DEFECTIVE PERFORMANCE

7.1. The rights and obligations of the contracting parties regarding the rights arising from defective performance are governed by the relevant generally binding legal regulations (especially the provisions of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., On consumer protection, as amended

7.2. The seller responds to the buyer that the goods are free of defects upon receipt. In particular, the seller is responsible to the buyer that at the time when the buyer took over the goods

7.2.1. the goods have the characteristics agreed upon by the parties and, in the absence of an agreement, the characteristics described by the seller or the manufacturer or expected by the buyer, having regard to the nature of the goods and the advertising made by them

7.2.2. the goods are fit for the purpose stated by the seller for their use or for which goods of this kind are usually used

7.2.3. the goods correspond in quality or design to the contracted sample or model, if the quality or design was determined according to the contracted sample or model

7.2.4. the goods are in the appropriate quantity, measure or weight

7.2.5. the goods comply with the requirements of legal regulations

7.3. The provisions set out in Article 7.2 of the Terms and Conditions shall not apply to goods sold at a lower price for a defect for which a lower price was agreed, to wear and tear caused by its normal use, to used goods for a defect corresponding to the degree of use or wear the buyer, or if it follows from the nature of the goods.

7.4. If the defect becomes apparent within six months of receipt, the goods are deemed to have been defective at the time of receipt. The buyer is entitled to exercise the right to a defect that occurs in consumer goods within twenty-four months of receipt.

7.5. The rights from defective performance (complaint) are exercised by the buyer at the seller's address, ie by sending, together with the completed complaint form, to the address PONATURE, sro, U Hrůbků 251/119, Ostrava 709 00. The buyer also encloses a copy of the document and number bank account in case of refund.

7.6. Other rights and obligations of the parties related to the seller's liability for defects are regulated by the seller's complaint procedure.

8. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

8.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.

8.2. In relation to the buyer, the seller is not bound by any codes of conduct in the sense of the provisions of § 1826 par. 1 let. e) of the Civil Code.

8.3. The handling of consumer complaints is provided by the seller via the electronic address eshop@kilpi.cz. The seller will send information on the settlement of the buyer's complaint to the buyer's e-mail address.

8.4. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, IČ: 000 20 869, Internet address: https://adr.coi.cz/cs, is responsible for the out-of-court settlement of consumer disputes arising from the purchase contract. The online dispute resolution platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer under the purchase agreement.

8.5. European Consumer Center Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Internet address: http://www.evropskyspotrebitel.cz is a contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC (the Online Consumer Dispute Resolution Regulation).

8.6. The seller is entitled to sell goods on the basis of a trade license. Trade licensing is carried out within the scope of its competence by the relevant trade licensing office. The Office for Personal Data Protection supervises the area of personal data protection. To a limited extent, the Czech Trade Inspection Authority also supervises compliance with Act No. 634/1992 Coll., On Consumer Protection, as amended.

8.7. The buyer hereby assumes the risk of a change of circumstances in the sense of § 1765 paragraph 2 of the Civil Code.

9. PROTECTION OF PERSONAL DATA

9.1. The protection of personal data of the buyer, who is a natural person, is regulated by Regulation (EU) No. 2016/679 of the European Parliament and of the Council. Our e-shop is registered with the Office for Personal Data Protection.

9.2. The buyer agrees to the processing of the following personal data: name and surname, residential address, identification number, tax identification number, e-mail address, telephone number, bank account number and date of birth ("personal data").

9.3. The buyer agrees to the processing of personal data by the seller, for the purposes of exercising the rights and obligations under the purchase agreement and for the purposes of maintaining a user account. Unless the buyer chooses another option, he agrees to the processing of personal data by the seller also for the purpose of sending information and business messages to the buyer. Consent to the processing of personal data in full according to this article is not a condition that would in itself make it impossible to conclude a purchase contract.

9.4. The Buyer acknowledges that he is obliged to state his personal data (during registration, in his user account, when ordering from the web interface of the store) correctly and truthfully and that he is obliged to inform the Seller without undue delay of any change in his personal data.

9.5. The seller may authorize a third party to process the buyer's personal data as a processor. Apart from persons storing and transporting goods, personal data will not be passed on to third parties by the seller without the prior consent of the buyer.

9.6. The buyer confirms that the personal data provided is accurate and that he was informed that this is a voluntary provision of personal data.

9.7. In the event that the buyer believes that the seller or processor (Article 9.5) performs the processing of his personal data, which is contrary to the protection of private and personal life of the buyer or contrary to law, especially if the personal data are inaccurate with respect to for the purpose of their processing, it may: 1) ask the seller or processor for an explanation, 2) request that the seller or processor eliminate the situation thus created.

9.8. If the buyer requests information about the processing of his personal data, the seller is obliged to provide this information. The seller has the right to demand a reasonable payment for the provision of information according to the previous sentence, not exceeding the costs necessary for the provision of information.

9.9. Basic information on the processing of personal data pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC on Personal Data Protection, GDPR).

9.9.1 Personal Data Administrator

The administrator of personal data is PONATURE s.r.o., with its registered office at U Hrůbků 251/119, Ostrava 709 00, IČ 24851779, registered under file. No. C 65685 kept at the Regional Court in Ostrava.

9.9.2 What personal data do we process?

We process your following personal data obtained from you or from third parties: 1) name and surname, 2) residential address, 3) identification number, 4) tax identification number, 5) e-mail address, 6) telephone number, 7) bank number account 8) date of birth. Personal data is processed automatically and non-automatically in electronic or printed form.

9.9.3 Personal data that we process automatically

IP address, date and time of access to our website, information about your internet browser, operating system or settings of your language, what links you visit on our website and which goods are displayed to you

cookies

9.9.4 Reasons for processing personal data

We process your personal data for the following reasons:

  • Purchase of goods - equipment and delivery of your order
  • Customer care - answering / solving a question / problem, for this purpose personal data may be passed on to third parties (carriers of goods)
  • User account management - information on the delivery of the order to your phone number, etc.
  • Marketing activities - e-mail marketing, marketing competitions; You can unsubscribe from the business communications and object to this processing
  • Improving our services - more relevant offers of other goods through the history of your orders
  • Customer evaluations of goods and services
  • Exercise of rights and legal claims and control of public authorities

9.9.5 Legal documents for the processing of personal data

Fulfillment and conclusion of the contract - processing mainly of invoicing and delivery data for the purpose of concluding a purchase contract regarding goods purchased by the customer and for delivery of purchased goods

Legitimate interests - processing of automatically processed data in order to provide relevant content to customers and for the purpose of sending e-mail and SMS messages; You may object to the processing of personal data for this reason

Consent - processing of personal data on the basis of the purpose of sending commercial communications; you can prohibit this marketing communication and withdraw your consent to the processing of personal data for this purpose at any time

9.9.6 Transfer of personal data to third parties

In these cases, we pass on your personal data to third parties for whom we require compliance with obligations under the GDPR; You may object to the processing of personal data for this reason.

Delivery of goods: We will provide the data to the carrier for the purpose of delivery of goods according to how you fill it in the order; the data provided include in particular your name and surname, delivery address, telephone number where the carrier can contact you and the amount to be paid upon receipt of the goods. In relation to personal data, the carrier is entitled to process them only for the purpose of delivery of goods and then delete the personal data without delay.

Delivery of goods stored for us by the contractual partner: data for the purpose of processing the order by the contractual partner; the data provided include in particular your name and surname, delivery address, telephone number where the carrier can contact you and the amount to be paid upon receipt of the goods. The contractual partner must then hand over the personal data to the carrier who will deliver the goods; The contractual partner, as well as the carrier, are obliged to use this personal data only for the purposes of storage / delivery of goods in relation to personal data and then delete them immediately.

Payment cards: If you have your payment card stored to speed up further purchases in our online store, we only have basic data such as the first and last few digits of the payment card.

Business messages: in the case of sending business messages (eg by e-mail or via SMS message) or telemarketing, we may use a third party to send or make phone calls. This entity is bound by a duty of confidentiality and may not use your personal data for any other purpose.

Government Authorities: In the event of our rights being enforced, your personal information may be passed on to a third party (such as a lawyer). If the legal system or a state authority (eg the Police of the Czech Republic) imposes an obligation on us to pass on your personal data to us, we must do so.

9.9.7 Length of time of personal data processing

Always for the entire duration of the contractual relationship between us and 1 year after the end of the warranty period for the purchased goods

in the case of processing of personal data for which consent has been granted, for a period of 2 years, or until the consent is revoked 

personal data that are necessary for the proper provision of services, respectively. to fulfill all our obligations under the contract or from generally binding legal regulations, for the period specified in the relevant legal regulations or in accordance with them

data obtained through a user account or in any other similar way, for the period of using our services and further 5 years after their cancellation; for a reasonable period of time, only the basic identification data of the account and the data forming part of the operating advances.

9.9.8 Security of personal data

We take appropriate technical and organizational measures to prevent unauthorized access and misuse of your personal data. All communication between your device and our web servers is encrypted with SSL technology. The credentials and all your data are stored only on servers in secure data centers with limited, carefully controlled and audited access. Security measures are used, which provide sufficient security with regard to the current state of technology. The security measures taken are then regularly updated.

To protect your personal data, it is essential that you do not disclose your personal password to access your customer account to third parties and always close your web browser window after terminating your activity in the customer account, especially if you use a computer together with other users.

9.9.9 Personal data of persons under 16 years of age

Our online store is not intended for children under 16 years of age. A person under the age of 16 may use our online store only with the consent of his / her legal representative (parent or guardian).

9.9.10 Your rights in connection with the protection of personal data

In relation to your personal data, you have in particular the right to withdraw your consent to the processing of personal data at any time, the right to correct or supplement your personal data, the right to request restrictions on their processing, the right to object or complain about the processing of your personal data; , the right to request the transfer of your personal data, the right to be informed about breaches of the security of your personal data and, under certain conditions, also the right to delete certain personal data that we process in connection with you (so-called right to be "forgotten").

You can exercise your rights regarding personal data via this online form, or by e-mail to: office@kilpi.cz or in writing at the registered office of PONATURE s.r.o., with its registered office at U Hrůbků 251/119, Ostrava 709 00.

9.9.11 Modification and addition

You control your personal data primarily through your user account. Alternatively, you can contact us via our contact form or the procedures under Article 9.9.10

9.9.12 Repair

In the event that you believe that the personal data we process about you is incorrect, you can contact us via the contact form or the procedures pursuant to Article 9.9.10. However, in order to speed up the correction of your personal data and your comfort, we recommend that you edit your personal data in your user profile.

9.9.13 Access (portability)

You can ask us to send you an overview of your personal data via the contact form. You also have the right to access the following information regarding your personal data:

What are the purposes of processing your personal data

What are the categories of personal data concerned?

Who, besides us, are the recipients of your personal data

Scheduled time for which your personal data will be stored

Whether you have the right to request from us to correct or delete your personal data or to restrict their processing or to object to such processing

Information about the source of personal data, if we did not obtain it from you

9.9.14 Delete

You may also request that we delete information about you (however, the deletion will not affect data on documents that we are required by law to retain (such as invoices or credit notes). If we need your personal information to determine, enforce or defend our legal claims, your the application is rejected (eg if we record an unpaid receivable from you or in the case of an ongoing complaint procedure).

Except as described above, you have the right to delete in the following cases:

a. Personal data is no longer needed for the purposes for which they were processed

b. You have revoked your consent, on the basis of which the data were processed and there is no other legal reason for their processing

c. You have objected to the processing of the axes. data and you consider that the assessment of the objection will reveal that in a particular situation your interest outweighs our interest in the processing of this personal data.

d. Personal data is processed illegally

e. The obligation to delete is stipulated by a special legal regulation

f. It is os. data on children under 16 years of age

You can exercise your right according to the procedures according to Article 9.9.10.

9.9.15 Objection

We process some of your personal data based on our legitimate interest. You may object to the processing of your personal data. You can raise this objection via the contact form or the procedures pursuant to Article 9.9.10.

9.9.16 Processing Restrictions

If (a) you deny the accuracy of your personal information, (b) your personal information is being processed illegally, (c) we no longer need your personal information for processing purposes, but you need it to determine, enforce or defend your legal claims, or if you (d) has objected to the preceding paragraph, so you have the right to restrict the processing of your personal data. In this case, we may only process your personal data with your consent (except for the storage or backup of the personal data in question).

9.9.17 Filing a complaint

If you believe that we are processing your personal data illegally, you also have the right to lodge a complaint with the Office for Personal Data Protection.

10. SENDING COMMERCIAL MESSAGES AND STORING COOKIES

10.1. The Buyer agrees to the sending of information related to the goods, services or business of the Seller to the electronic address of the Buyer and further agrees to the sending of commercial communications by the Seller to the electronic address of the Buyer.

10.2. The buyer agrees to the storage of so-called cookies on his computer. If it is possible to make a purchase on the website and fulfill the seller's obligations under the purchase contract without storing so-called cookies on the buyer's computer, the buyer may revoke the consent under the previous sentence at any time.

11. DELIVERY

11.1. It can be delivered to the buyer to the buyer's email address.

11.2. The buyer agrees to send a proof of purchase of goods (invoice) in electronic form to the electronic address of the buyer.

12. FINAL PROVISIONS

12.1. If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This does not affect the consumer's rights arising from generally binding legal regulations.

12.2. If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

12.3. The purchase contract, including business conditions, is archived by the seller in electronic form and is not accessible.

12.4. Contact details of the seller:

delivery address PONATURE, s.r.o, U Hrůbků 251/119, Ostrava 709 00,

e-mail address eshop@kilpi.cz, phone +420 777 734 330, +420 605 163 558.

the address for the RETURN OR EXCHANGE OF GOODS FOR ANOTHER SIZE is: SKLAD KILPI - Skladon, Průmyslová 377, 742 51 Mošnov.

In Ostrava on April 17, 2019